1.0 What is Handyman's Cabin Collections?
We produce and carefully repack high quality niche packages where you can use and resell and keep 100% of the profit. We also provide absolutely free products and services to help you out with your business and life challenges. We're based in Stockport, Greater Manchester, United Kingdom.
1.1 What are the licenses of your products?
All our products are solely or combinations of our own creations, items with resell rights, and extracts from the public domain. The use of items with resell rights must be bound to the rules and limitations imposed by the accompanying resell rights licences. The use of public domain materials shall be bound by the rules specific to a certain country where the material is used. The product design not limited to logos and autorun menu system is a copyright of Handyman's Cabin Collections.
1.2 What are Public Domain Materials?
The public domain materials are ideas, images, sounds, discoveries, facts, texts or videos that is unprotected by intellectual property rights and free for all to use or build upon. Countries have different rules regarding the use of public domain materials so better check that out.
1.3 What are Resell Rights?
Resell rights are classified according to the degree of what you can do with the products. It is classified as Normal Resell Rights (RR), Master Resell Rights (MRR), Private/Public Label Rights (PLR) or Brandable/Branding Resell Rights. Resell rights mean that purchase of the item permits onward selling it to other customers. There may be limitations, such as the requirement to the product at a specific price. When a product comes with resell rights it usually permits unrestricted sale of the product with permission to keep 100% of the profit. Master resell rights or master resale rights include permission to pass on resell rights along with the product to customers. In short, if you buy a product with master resell rights and then sell it, your customer may resell the product for profit as you did. With Private label rights, purchasers may not only resell the product but may also edit the content or product and claim it as original work (in effect, becoming its author). Private Label Rights vary, with licenses offering full authorship while others limit distribution, and restrict what can be done with the content (restricted private label versus unrestricted private label). In general, any digital product that allows you to change the content and claim its authorship can be called a Private Label Rights product. With rebranding resell rights, the purchaser may replace the author links with their own. That is in addition to normal resell rights. Typically, resell rights can not be sold with any rights other than regular distribution. Source code such as DOC or PSD files are not usually included, giving the buyer little control over the content, and no option to edit existing material.
2.0 What is the quality of your products and services?
We always produce and repack our products with pride, meticulously checked and inspected with care for guaranteed customer satisfaction. Our customer support ticket system is open 24 hours a day, seven days a week, to effectively serve you and efficiently sort out any issues regarding our products and services.
2.1 Are your products up to date?
We always ensure that all our products are up to date at the time of posting. However should there be future updates, we'll make sure that all our customers should not be left out with the product updates. We will send all updates to all our customers free or charge either via a customer exclusive download page or at a registered Paypal email address. Customers can opt out from receiving free updates anytime.
2.2 How can I pay for the product, is online payment transactions secured?
2.3 I've just bought the product, how and when can I receive it?
You will be redirected to our secured download page immediately after your payment with Paypal. You will also receive 'Thank You' email with a link to the download page in your preferred email address entered during checkout. Please take note that some very large files may take hours to download depending on the speed of your internet connection.
2.4 How long would I be able to download the product?
Upon purchase, you are given maximum of 7 days to download the product, when the timer runs out, you can no longer access the download page. A request for new download page can be made only within 1 month after purchase. This is to prevent unauthorized downloads or distribution of our products.
2.5 Why some downloads come in parts?
Many of our packaged products come in very large sizes ranging from hundreds of megabytes to several gigabytes and may take several minutes to hours of download time depending on the speed of your internet connection. For your easy, organized, and convenient downloads, we've split them into parts so you don't need to download the product in one go but you have the option of stopping until you have another convenient time to continue and finish the download. Take note that you can only decompress the product when you've completed downloading all the parts.
2.6 I have downloaded the product, what would I do next?
Our products usually come in multiple downloads as they are very large files in tens and hundreds of megabytes to several gigabytes. The products come compressed and can be decompressed using Winrar, Winzip or 7-Zip. You can download 7-Zip here for free - http://www.7-zip.org/ In receipt of multiple part files, just uncompress any one file usually the Part 1 file and all other files will follow suit. After decompression, you will find a single folder containing the product contents. Find the file named autorun.exe, this will take you to the main menu where you can start your interactive browsing experience.
2.7 Can I resell or giveaway the products?
Absolutely. As the contents of our products come with resell rights, produced by us for our customers, or extracted from the public domain, you can do whatever you want with them provided the accompanying resell rights and public domain regulations have to be followed and respected. You can also use without restriction the accompanying sales pages for each of our product's contents where available. However, you are not allowed to sell or distribute the product by any means in its present state, it must be broken down, repacked, or sold individually. For any issues on licenses and copyright infringement, please submit a ticket to our Ticket Support System (Support) or you can drop your message to cust_support[at] handymancabin.com.
3.0 I want the product in CD or DVD not digital download, is this possible?
Yes, but not in our digital shop. Please visit our Trusted eBay Shop with excellent positive feedback record here - http://stores.ebay.co.uk/The-Handymans-Cabin-Collections. All our eBay products are to be delivered in professionally made CD or DVD. Free postage and packaging for orders within the UK. Postage and Packaging charges may apply for worldwide delivery. Products that are not listed in our eBay shop may only be available as digital downloads..
3.1 Unlike your eBay shop, how can I make feedback to your product?
You are provided with a comment box in each of our products' ads, you are free to give your expression of satisfaction or dissatisfaction regarding the product/s you've purchased. We take all praises and opinions seriously for the improvement of our products. For any concerns regarding the products you've purchased, please submit a ticket to our Ticket Support System (Support) or you can drop your message to cust_support[at] handymancabin.com.
3.2 What are your free items and services?
In addition to our quality products on offer, we also provide our valued customers with absolutely free downloads like ads and webpage templates, How-To video tutorials, software, graphics, ebooks and many more. Please browse our categories for top quality free downloads alongside hot premium products.
3.3 Are there special offers and discounts on your products?
We regularly issue coupon codes to our customers via email or posted at the customer exclusive product update page. There are also promotional offers posted to some of our partner websites.
3.4 I have an active coupon code, how many times can I use it?
You can use a coupon code to get discount on one or multiple of our products as many times as you like until its expiry date. Coupon codes are automatically generated and cannot be extended nor reinstated when expired.
4.0 How can we direct our queries or raise our concern?
In order to effectively and efficiently deal with your queries or concerns and better serve you, we utilize a Support Ticket System. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket. Our Support Ticket System can be found on http://www.handymancabin.com/support or alternatively, you can send email to email@example.com.